Secure engineering and change controls
- Controlled code changes with review and deployment workflows.
- Dependency and runtime update discipline with risk prioritization.
- Separation of development and production contexts.
Security is integrated across product, delivery, and operations. We apply layered controls around access, change management, evidence logging, and response workflows to protect client environments and business-critical execution systems.
We maintain an incident workflow covering triage, containment, remediation, and post-incident review. Notification timelines and obligations follow contractual and regulatory requirements.
Core services are designed with continuity controls, including backup handling and recovery procedures. Client-specific continuity expectations can be formalized in enterprise agreements.
Report suspected vulnerabilities to security@erainai.com with reproducible details, impact estimate, and affected scope. We acknowledge and triage reports promptly.