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Privacy Policy

EraIn AI is built for organizations that require privacy, accountability, and execution safety. We process only the data needed for your requested engagement and keep human-governed controls around access and usage.

Last updated: February 23, 2026
Applies to: https://erainai.com and client delivery operations

What this policy covers

This policy explains what data we collect, how we use it, the controls we apply, and how clients can request access, correction, export, or deletion under applicable law and contract.

What we do not do

  • No sale of client data.
  • No cross-client data sharing.
  • No model training on client data without explicit written approval.
  • No autonomous execution on sensitive systems without human approval.
Data Map

Data categories and purpose

Category
Examples
Purpose
Account data
Name, work email, company, role
Onboarding, service communication, account security
Engagement data
Operational KPIs, process logs, reports, action plans
Auditability, decision governance, and ROI attribution delivery
System telemetry
Usage analytics, event logs, performance traces
Reliability, security monitoring, and service quality improvement

Legal basis and processing boundaries

  • Contract performance for requested services.
  • Legitimate interest for security, fraud prevention, and reliability.
  • Consent where required by law for specific tracking or communications.

Processing scope is controlled by engagement boundaries, role-based access, and retention controls documented in client agreements.

Retention and deletion

  • Retention follows contract terms and applicable law.
  • Engagement artifacts can be deleted or returned on request and per legal requirements.
  • Backup deletion follows operational schedules and secure disposal workflows.

International transfers and residency

Deployment options include cloud, VPC, and on-prem patterns. When cross-border transfers apply, we use contractual and technical safeguards aligned to jurisdictional requirements.

Your rights and requests

To request access, correction, deletion, export, or processing clarification, contact hello@erainai.com with the subject line Privacy Request. We respond according to applicable law and contract timelines.